Store Policy
Customer Care
Your experience matters to us. We are committed to providing respectful, timely, and transparent support for all customers. If you have questions about your order, download access, or need assistance with a purchase, please reach out using the contact information provided on this site. We do our best to respond promptly and ensure that any concerns are addressed with care and professionalism.
Because Twisted Reality is a deeply personal work, we value trust and accountability in every interaction. While all sales are subject to our refund and download policies, we are always willing to help resolve technical issues, clarify purchase details, and guide you through the process whenever possible. Our goal is to make your experience as smooth and respectful as the story itself deserves.
Privacy & Safety
Your privacy and safety are important to us. Any personal information you provide when making a purchase or contacting customer support... such as your name, email address, or payment details... is used solely to process orders, deliver digital content, and provide customer assistance. We do not sell, trade, or share your personal information with third parties except where required to complete transactions or comply with applicable laws.
We take reasonable measures to protect your information and ensure a secure experience on our website. Payment processing is handled through trusted third-party platforms that use industry-standard security protocols. While no online system can guarantee absolute security, we are committed to handling your information responsibly and with care.
Wholesale Inquiries
Wholesale opportunities for Twisted Reality are available for bookstores, educational institutions, libraries, advocacy organizations, and approved distributors. If you are interested in carrying this title or placing a bulk order, we welcome your inquiry.
Please contact us using the information provided on this site and include your organization’s name, contact details, intended order quantity, and any relevant information about distribution or events. All wholesale requests are reviewed individually, and pricing, availability, and terms will be provided upon approval.
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments